Reference

Privacy Policy for your 8ish account

Your 8ish account can include UPI, Paytm, PhonePe and Google Pay records, so this Privacy Policy explains what we collect, why we use it and how you can…

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8ish Privacy Policy for your 8ish account
CONTACT ROUTES

Reach us about your privacy rights

Privacy requests work better when we can match your message to the right account without exposing extra data.

Email privacy desk Write to our privacy desk for data access, correction or deletion requests. Include your account email or mobile number so we can trace the record and reply with the next step.
Account support chat Use account chat when you need help with cookies, login alerts or payment record questions. We may move sensitive requests to email if identity checks are required before action.
Security escalation If you notice an unknown login, wallet change or payment reference, contact us quickly. We can restrict risky activity while we verify ownership and check recent account events.
ACCOUNT SAFETY

How we handle your account data

Our privacy process follows the data path inside your account: registration, verification, wallet records, gameplay history, device checks and support messages.

Data we collect

We collect details you enter, device signals, login events, wallet references and game activity. This helps us run your account, reconcile UPI, Paytm or PhonePe payments and respond to privacy requests.

Cookie use

Cookies help keep you signed in, remember language settings and measure page performance. You can manage browser cookies, though some account functions may need session cookies to work correctly.

Payment records

UPI, Paytm, PhonePe and Google Pay references may be stored with timestamps, amounts and account IDs. We use these records for payment matching, dispute checks and wallet support queries.

Security checks

We monitor login patterns, device changes and failed access attempts to reduce account misuse. If a risk appears, we may request verification before allowing privacy changes or wallet actions.

Retention rules

We keep data only for account operation, legal record needs, dispute handling and security checks. When retention is no longer required, records are deleted or made harder to link back to you.

Your requests

You can ask to access, correct or delete eligible personal details. Some records may remain where law, fraud checks, payment disputes or account safety duties require us to keep them.

Privacy answers before you join

These answers explain how the Privacy Policy applies when you open an account, use local payment methods, set cookies or contact us about your data. They are written for common India account situations, but exact handling may depend on local law, verification checks and the data linked to your request.

We may collect your name, mobile number, email address, device details, IP address, login records, wallet references and activity tied to account use. We collect only what is needed for account operation and checks.

Payment references help us match UPI, Paytm, PhonePe or Google Pay activity to your wallet, answer disputes and check unusual account changes. We do not use payment records for purposes outside this policy.

Yes, you can ask us to correct eligible personal details linked to your account. We may verify ownership first, especially if the request affects login access, wallet records or security alerts.

Retention depends on the record type. Support chats may be kept for issue history, while payment and security records may remain longer for legal needs, dispute checks and account safety reviews.

Cookies can support login sessions, device recognition, language choices and page performance checks. You can adjust browser cookie settings, but turning off required cookies may affect account access or security verification.

Only authorised team members and service partners with a clear need may access relevant data. Partners may support hosting, payment matching, verification or support tools under privacy duties we set.

Use the privacy email or account support chat and include the mobile number or email linked to your account. We may ask for verification before sharing, changing or deleting personal data.

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