Reference

Legal clarity before you open an account

8ish keeps its legal terms, privacy rules and account conditions in one place, so you can check how access, wallet records and data requests are handled before you…

India legal termsPrivacy rulesCookie choicesWallet records
8ish Legal clarity before you open an account
CONTACT PATHS

Help channels for legal queries

Legal questions need a clear route, not a random chat reply. We separate account help from policy requests, so your data change request, terms query or wallet record question reaches the team…

Account legal inbox Use the account legal inbox for questions about terms, privacy, cookie choices or data correction. We match your message with your account email before sharing any account-specific reply.
Wallet record help For UPI, Paytm, PhonePe or Google Pay record questions, share the date, amount and transaction reference. We check the wallet entry and explain the account record status.
Urgent access query If you cannot access your account and need legal or privacy help, contact support from your registered email. We verify identity first, then route the matter to the right team.
DATA CARE

Control over data and account records

We handle legal records with practical controls: fewer people see account data, payment records are tied to transaction IDs and cookie choices are stored against your browser where possible.

Data collection

We collect account details, login data, payment references and support messages needed to run your account and respond to legal requests. We do not ask for more than the purpose requires.

Cookie choices

Cookies help keep sessions active, remember basic preferences and spot unusual account access. You can manage browser settings, though some security checks may not work as intended after blocking them.

Account security

We use device signals, login checks and payment ownership checks to reduce account misuse. If we detect unusual activity, we may pause access while we confirm control with you.

Record retention

Wallet entries, support messages and identity check records are kept only as long as needed for legal duties, dispute handling and account safety. Older records are removed when retention no longer applies.

Change requests

You can ask us to correct account details that are wrong or out of date. We may request proof before changing sensitive fields such as name, phone number or payment ownership.

Policy contact

Send legal and privacy requests from your registered email so we can confirm ownership. We reply with the next step, any proof needed and the expected handling path.

Answers on your legal choices

This section answers common legal questions about access, privacy, cookies, payments and account records. The replies are written for India account holders in plain language, but they do not replace advice from a qualified professional. If your situation turns on local law, check what applies in your location before using the account.

These terms apply to your use of 8ish where local law permits account access. If your location has different rules, your eligibility, account features or withdrawal handling may be restricted.

We keep account details, login records, wallet references, support messages and security check results. These records help us manage your account, resolve disputes and meet legal duties.

Yes. Send the request from your registered email and explain what is wrong. We may ask for proof before changing sensitive details such as name, phone number or payment ownership.

Each wallet action is stored with the method, time, amount, reference and account status. This helps us trace deposits, withdrawal checks and disputes without asking for private banking secrets.

Access may be paused during identity checks, payment ownership checks, suspected misuse or legal assessment. We contact you through registered channels and explain what proof is needed where we can.

Cookies support login sessions, preference storage and security checks. You can adjust browser settings, but blocking some cookies may affect account access or require extra verification at login.

Write from your registered email and include your account ID, request type and relevant dates. For wallet matters, add the UPI, Paytm, PhonePe or Google Pay reference if available.